A (Cyber) Communicative Home: Emergent Structure and Leadership in an Unstructured Online Space

Material Information

Title:
A (Cyber) Communicative Home: Emergent Structure and Leadership in an Unstructured Online Space
Creator:
Stalcup, Angela C.
Publication Date:

Notes

Abstract:
As computer mediated communication (CMC) technologies continue to become increasingly accessible and affordable, more of human life is going to happen, at least partially, in an online space. Earlier in the digital age, participating in online spaces was typically a choice or a preference of the individual; however, in the era of virtual work, virtual education, and virtual healthcare, participation in virtual spaces is now becoming mandatory for many. Organizations, both leaders and followers, need an understanding of the purposeful use of CMC and virtual environments for growth and productivity. This qualitative study establishes a theoretical framework to understand how e-leaders and their followers can benefit from unstructured communicative practices in an online context through an analysis of the content of a long-term unstructured online communication chat to see what practices might aid group development among people participating in long-term unstructured online communication. The study concludes that, in a long-term unstructured online space, structure and leadership roles emerge as a result of content patterns, frequency of engagement, and CMC effects, and that the structured elements of Zaccaro and Bader’s (2003) theory of e-leadership and e-team trust can evolve in an unstructured space. ( en )

Record Information

Source Institution:
Queens University of Charlotte
Holding Location:
Queens University of Charlotte
Rights Management:
All applicable rights reserved by the source institution and holding location.

Postcard Information

Format:
Thesis